Unit 1 - P3 - Discuss Potential Barriers to Effective Communication

To communicate effectively, you need to prevent or reduce the effect of communication barriers as much
as possible. For example, for an audience to hear you, your voice should be clear and loud enough, without
any distortion or interference. Therefore, it is important not to position the mouthpiece of a telephone under your chin and, in direct communication, you should face your audience.


- Barriers to effective communication (e.g. language, distraction, noise, lack of concentration)

Links

http://www.skillsyouneed.com/ips/barriers-communication.html

Unit 1 P2 - Effective Communication (Lesson 2)

Create a booklet for people looking to work in the ICT industry on 'Effective Communication' including information on each of the categories listed below.

It is important that all the skills are covered in your report including all the information included in the brackets.

• Interpersonal skills (e.g. verbal conversation, lip reading, signing)

http://www.british-sign.co.uk/bsl-british-sign-language/fingerspelling-alphabet-charts/

• Cues in verbal exchanges (e.g. body language, use of intonation, nodding, summarising and paraphrasing)

http://vle.cityacademy.bristol.sch.uk/user/74/146284.pdf

Unit 1 - P2 Explain the Principles of Effective Communication

LO2 Understand the Principles of Effective Communication

P2 Explain the principles of effective communication

Learners could produce a report or presentation explaining the principles of effective communication and the potential barriers. This must draw on a range of different examples and show knowledge and understanding of all the categories identified in the Teaching Content. Learners should explain these giving examples in context.

http://vle.cityacademy.bristol.sch.uk/user/74/146284.pdf

Create a booklet for people looking to work in the ICT industry on 'Effective Communication' including information on each of the categories listed below.

It is important that all the skills are covered in your report including all the information included in the brackets.

• Interpersonal skills (e.g. verbal conversation, lip reading, signing)

• Cues in verbal exchanges (e.g. body language, use of intonation, nodding, summarising and paraphrasing)