Unit 1 - P2 Explain the Principles of Effective Communication

LO2 Understand the Principles of Effective Communication

P2 Explain the principles of effective communication

Learners could produce a report or presentation explaining the principles of effective communication and the potential barriers. This must draw on a range of different examples and show knowledge and understanding of all the categories identified in the Teaching Content. Learners should explain these giving examples in context.

http://vle.cityacademy.bristol.sch.uk/user/74/146284.pdf

Create a booklet for people looking to work in the ICT industry on 'Effective Communication' including information on each of the categories listed below.

It is important that all the skills are covered in your report including all the information included in the brackets.

• Interpersonal skills (e.g. verbal conversation, lip reading, signing)

• Cues in verbal exchanges (e.g. body language, use of intonation, nodding, summarising and paraphrasing)